Disappointed
Puja
5/25/2019
Literally stopped working overnight. Does not heat food and is now just an annoyance sitting above our range. Got a mere three years of use. Unacceptable for the price point.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Terrible
John560
5/22/2019
Less than 2 years old stopped heating, noisy. Garbage
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor manufacture
Brennan27
3/13/2019
I upgraded my appliances to whirlpool thinking oh there a good quality product NOT there microwave hood fan didnt even Last 3 years and all they had to say sorry it's only covered for 1 year and as far as service they just said buy a new one well iam I guess but I'm buying a Samsung and friends of mine just bought a new house and where going to get whirlpool but I told dont and explained everything they bought lg and Samsung
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Less than 2 years and needs to be replaced
Heath120
1/17/2019
I moved into my new build condo in May of 2017 and had a full range of Whirlpool appliances installed. In December of 2018, the interior light started flickering or not coming on at all and I started getting intermittent 'door not closed' messages that wouldn't allow the unit to start. Most concerning is that I have had 3 instances where I've opened the door and the unit kept running. Reading recent reviews; I can see this is an issue for many others. I can't believe I have to replace this microwave when it is only 20 months old, Very disappointing!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Buyer Beware
CB_Sucker
1/9/2019
This microwave came equipped in my RV. I had the RV less than two years and used the microwave, maybe 25 times. When using it one day, as I opened the door, the interior lights flickered on and off several times. This occurred a few more times when finally, whenever I would attempt to use the microwave, it would indicate that the door is open, which prevents me from using it. I Googled the issue and see that numerous people have had the exact same problem, citing a defective door switch. I called Whirlpool and I was told the microwave is out of warrantee and they are unaware of this problem (which I highly doubt). The only assistance they offered was to give me the phone number of a nearby servicer, but said I would have to pay the entire cost for repair. I will be going to Lowes to purchase a Samsung microwave to replace this piece of junk.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Would rate zero
Brandon1421
12/27/2018
I bought this unit 17 months ago as an upgrade, and it failed completely 5 months after the warranty expired. Whirlpools response was that it would cost me $200 for them to send out a technician to take a look, and that I would likely have to then pay for the parts to repair it. I had the technician who had originally installed it come back to take a look, and he said that the control panel had failed completely, shorting out the fuses as well and would be about $300 to replace, plus labour. So now I have to get a new microwave, which needless to say will likely not be Whirlpool.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
electrical, mechanical and safety problems
A.Ong
11/21/2018
I bought this brand new microwave YWMH31017AS-5 two years ago, all was fine for a year and half... then problems started. First the over the counter light which is underneath the microwave stopped working. No light when I cook and no night light as I always use it for. So I live with it. Then next problem started.When the door is opened, the inside light will come on sometimes but not always, it is kind of flickering on and off. The fan speed display panel started showing strange characters... instead of Slow or . Next, more seriously, two days ago, when I opened the door to stop it, the microwave continued to run (as the turntable continued to spin). So did I get exposure to the microwave ray? I am worried. I called for service and was told I have to pay for technician visit to determine the problems and pay for the solutions/parts.
So do I really want to spend another $700 microwave just to last for 18 months?
My old microwave lasted 10 years with no problem and it did not cost me this much.
I am very disappointed and upset!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Not Heating less
Birdnuttzz
11/19/2018
I built my house less that 5 years now. We've had problems with this microwave every sense. Now it's not heating. I don't want to spend $500 on something that give me 4years to work. I will look into another brand as all of my appliances are whirlpool. This sucks
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Another door SW issue Major WP quality problem!
J&J Auto
11/18/2018
I bought the model that was available prior to this WMH31017HS. The model I bought was WMH53520CS was same except it had the sensor feature. My door SW started acting up when I noticed the inside light did not come on when the door was open. Then the SW continued to act up and then the microwave stopped working.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
UGH-
Dotty65
10/21/2018
I have elderly parents and my mom uses and counts on this microwave as she just heats up meals.
The unit stopped heating yesterday- it's 21/2 yrs old!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Disappointing...
TashaM
10/9/2018
We purchased this unit 3 years ago (nearly to the day) and we were very happy with the unit until recently when the interior light started only working intermittently, then the unit wouldn't turn off when the door was opened. Now it won't even turn on. Unfortunate that a $500 microwave doesn't last more than 3 years.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Looks great, that's it!
ukie987
10/2/2018
Poor performance from day 1. Heating everything 1.5 times longer than any other microwave I've ever had. On top of that - broke exactly after the warranty was out. Magnetron seems to be dead (spinning, but not heating). Repairs are too costly, easier to replace!.. would not recommend this product!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lovely Microwave
ValM
7/31/2018
Wonderful functionality & easy to use. I also love the size
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Door won't latch
Richmond3s
6/15/2018
Bought a new home about two years ago, with whirlpool appliances. Microwave displays a message of door not being closed, under light burned out, and inside light works half the time.
For the price of the microwave, would not suggest.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great features
Mick1960
6/11/2018
Excellent, functional, easy to use, looks modern and quite
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Door message
rosie2016
3/18/2018
This unit is finicky. It was installed by the builder and came with my place. I keep getting the "door" message and have to leave the door open and wait for the light to turn on. Now the light is no longer turning on and I can no longer use it. I got a lemon.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Worst Microwave and Worst Service
Manjo
1/2/2018
I bought this microwave and used for residential purpose only. However, within 14-15 months, its not heating up and rest is working fine. I talked with customer service and they said warranty period has expired so I have to pay for labor and parts. They said labor is approx $130 for 15 min and if exceed then more. What kind of products, Whirlpool is manufacturing which doesn't last more than 14-15 months. And one time repair costs more than $200-300 (at least). I won't suggest anyone to buy Whirlpool. Bad experience. Worst product with worst service.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Easy to follow instructions
whisky
11/15/2017
The microwave is great. The only issue is that when the time change occurred a week ago, the microwave and the Whirlpool oven/stove did not automatically change the current time. The products should have this feature!
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Easy to use with great features
Fiddles
11/8/2017
I bought this a couple of months ago and love the look of this microwave. Convient to use, enjoying the popcorn setting. Highly recommend
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great Features
1/10/2017
This microwave came in a new RV and we couldn't be happier with this product.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great Features
10/1/2016
This unit is in our RV and I love how quiet it is & fast cooking.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Nice microwave
9/25/2016
I've been using this microwave for a couple of weeks now and it seems to be working great. It works quickly and is fairly quiet while in use. It was somewhat difficult to install and some of the features are not very intuitive but the manual explains everything clearly
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
microwave hood combination
9/19/2016
Very happy with it.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Simple and Easy to Use; Aesthetically Pleasing
9/13/2016
Our 15-16 year old Maytag gave out just as company was to arrive for the weekend so this microwave oven was purchased under some duress. White was hard to find. This one was readily available from a dealer we trusted. Surprisingly, we are enjoying the intuitive simplicity of operation, adequate functionality and good looks. Only set back is the large (full width) exhaust air opening at the front/top of the unit. Our oven vents to the rear therefore the "recirculating vent" opening is no longer required. This leaves the oven vulnerable to dust entering it and also things falling out of the cabinet above into the unit. We are awaiting a response from Whirlpool regarding the availability of a snap in cover to blank off this long narrow opening. We were hopeful that our next microwave oven would have the inverter technology built into it for even defrosting of frozen food which our new model does not have. It hasn't been a real issue so far.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great look
9/12/2016
So happy of this purchase
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Decent product
9/10/2016
Heats quickly and efficiently. Fan although could be more powerful and door switch is iffy at times. Otherwise great product.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great Microwave, Average Hood Fan
SeriouslyQuiet
9/10/2016
For those of you who are looking for a hood fan for your new home, this seems to be the perfect choice. This microwave and hood combination have a fantastic stainless steel finish that made it look high end and stylish. The microwave is powerful and easy to use.HOWEVER,If you are purchasing this microwave/hood combination, do take note that the actual hood fan is not all that powerful. Although the fan is a 2-speed fan, there are very little airflow even when the fan is turned to maximum power. The fan is able to deal with a bit of steam produced from boiling, however if you want the fan to suck the oily smell from the kitchen when you are frying, then this fan is not going to help you a whole lot. I would recommend purchasing other Whirlpool microwave hood combination that have more powerful hood fans. But if you do not need a very powerful hood fan, and don't want to have a microwave taking up precious counter space, this microwave hood combo is a great and affordable option.*I personally prefer mounting this combo in a cluster of white cabinets for a clean, contrasting look.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Have two of them
9/6/2016
This came in a new camper and it's the same one I have in my house I love it
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Quiet
9/6/2016
It's a microwave that works well.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Power levels
9/6/2016
Install in my RV, couldn't be happier with it performance.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great features
8/30/2016
I bought this a month ago and it works great. Love the features, Easy to operate
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Works Great
Fox the Hunter
8/29/2016
Bought it 3 months ago and it works great and haven't had any problems
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Looks nice
8/29/2016
Ame with the camper we bought
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Nice Looking
8/23/2016
Replaces a Kenmore/Whirlpool unit to match new stainless fridge. No complaints.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
great features
8/20/2016
I like the looks and features
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Works Great!!
Out n About
8/19/2016
This is in my motor home and is the perfect addition. Easy to use and looks great.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
A++
8/16/2016
Microwave that does its job well.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Marvellous Microwave!
Ste
8/16/2016
Installed when purchased a new home, this microwave is a wonderful piece of equipment that I couldn't have made a better choice of if I had selected it myself. It's straight forward controls and excellent build quality make it a fantastic addition to our kitchen.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Micro Smart
8/16/2016
"discovered" the default where fan kicks into overdrive if it feels it's too hot in the area - great idea- would like more of the info on the microwave rather than on a sticker I would need to attach
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
So Far So Good
8/15/2016
It was in our new condo as it was part of the appliance package
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
looks good
8/9/2016
easy to use
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great product!
DJ Mike
8/4/2016
I've had other brands. Whirlpool has been the most versatile and user friendly. Lots of options and cosmetically appealing.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
great feature
7/26/2016
I both this 2 months ago really good
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
fantastic machine
spion
7/25/2016
bought this a couple of weeks ago,love all the features of this microwave,easy to install.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Nice large microwave
7/23/2016
Great microwave. Large size, easy to fit things. Only complaint is fan doesn't seem overly strong when cooking on stove there is condensation that builds up on microwave at times! Would purchase again!
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Nice Looking
7/21/2016
Nice microwave range, just more or less reheat food. The fan could be a bit more powerful.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Great features
7/12/2016
Great microwave, has all the features we need.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Very nice appliance in our new kitchen
7/11/2016
We love it!!!
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Nice and big
6/25/2016
I have never had an over the stove microwave before and I love it. It runs quietly. Wattage is great.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Easy to use, works great.
Kate D
6/24/2016
This microwave came with our new house and it's great. Works perfectly, super easy to clean and the timer and cooking can run simultaneously which I love. Only thing I've knocked it down to 4 starts for is that it marks easily with fingerprints so it's a constant cleaning job. Other than that, I love it!
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
